When crews are flushing the water system close to your residence or business, you may experience temporary periods of low water pressure. Flushing operations may also lead to brown or discolored water, which can be drawn into homes and businesses if the water is being used during or immediately following the flushing. This is a temporary condition and should only affect customers for a few hours at most.
The discoloration can stain porcelain and laundry. It is best to make sure our water is clear before doing laundry or other projects for which discolored water could cause problems. If discoloration occurs, open the cold tap nearest the water main, usually the front outside faucet, to full flow and run the water into your garden or lawn for a few minutes until it is clear.
If the water does not clear the first time, wait a few minutes and run the water again. Also, it is important to not run hot water if you notice it is discolored, as the discolored water can be drawn into the hot water tank.