Who do I contact if I have questions regarding my collection service?

For questions regarding your trash service, please contact Waste Management directly at 866-797-9018 or email customerservicers_gla@wm.com. Additional information can be found on their website at http://home.wm.com/Plainfield-in.

Show All Answers

1. What if I want to change my cart size?
2. How frequently will my recyclables be picked up?
3. How will I differentiate my waste collection cart from my recycling cart?
4. What should I do with my old Ray’s Trash bin and tote?
5. What should I do with my privately-owned trash bins?
6. What if I do not want to participate in the recycling program?
7. Who do I contact if I have questions regarding my collection service?
8. Whenever I call WM, the automated system does not recognize me as a customer. What should I do?
9. If residents would like additional carts, because they have more waste than 1-cart, what is the process of getting additional carts?
10. I live outside of Town limits, what does this program mean for me?
11. I do not have room in my garage for these carts, and my HOA does not allow carts to be stored outdoors. What should I do?
12. Is my trash fee increasing?
13. What if I do not see my question on this list?
14. How will residents dispose of their yard trimmings?