How do I calculate my utility bill?

Your metered water charges are calculated using the following formula:

[Water Consumption # - gallons allowed per minimum (2,000 gallons for standard 5/8-inch residential customers)] x .00304 ($3.04 rate for the first 10,000 gallons, per 1,000 gallons) + $8.57 (Base charge) = billed water charge

For example:

If you are a residential customer who used 8,900 gallons of water and you have standard 5/8-in meter with the corresponding base charge of $8.57.

(All numbers per the 25-2019 Ordinance schedule of rates) 

8,900 – 2,000 (gallons allowed per base charge) = 6,900 gallons

(6,900 x 0.00304) + $8.57 = $29.55 (water charge that appears on your bill) 

(0.00304 = $3.04/1,000 because it’s measured per 1,000 gallons)


Your sewer charge is calculated using this formula:

[Water Consumption # x All Flow Rate (per 1,000 gallons)] + Base Charge 

For example:

If you are a residential customer who used 5,000 gallons of water last month and you have a standard 5/8 inch meter, your sewer calculation would look like this:

(All numbers per the 25-2019 Ordinance schedule of rates) 

$5.87 All flow rate

$7.05 Base charge for 5/8-inch meter

(5,000 x 0.00587) + $7.05 = $36.40 (this would be the sewer charge that appears on your bill)

(0.00587 = $5.87/1,000 because it’s measured per 1,000 gallons)


Sales tax is based on the water charge and 7% in Indiana. 

Residential Stormwater Fee $4.00

Mandatory Recycling Fee $1.00

Show All Answers

1. Why are utility rates increasing?
2. How do I calculate my utility bill?
3. What is the difference in wastewater and water?
4. What is the average water consumption per person each day?
5. What if it looks like my water usage has gone up?
6. What if I have higher water usage and a leak test shows no indication of a leak?
7. Why are my sewer charges higher than my water charges?
8. How do I start/stop service?
9. What is the due date for my utility bill?
10. What is the billing cycle? Is it different if you have sewer only?
11. Who do I call if I have issues with the online billing portal?
12. How is a late fee calculated?
13. What do I have to do to restore service if I have been turned off for non-payment?
14. Is shut off day the same day every month?
15. What are my options for paying my bill?